+64 027 532 3244

FREQUENTLY ASKED QUESTIONS

Are essential oils safe for my kids?

Absolutely. RuaKids products have been formulated with the most gentle essential oils, and very importantly, in the appropriate concentrations.

If your little one has any conditions such as severe asthma or epilepsy, we recommend discussing the use of our synergy products with your General Practitioner

Our products are for EXTERNAL USE ONLY.

What is the best way to store RuaKids products

Store them in a cool, dry and away from direct sunlight and heat as much as practically possible. The bathroom is not the best place to store your products but the hall or bedroom closet is.

My child has ingested one of your products, what should I do?

If you suspect that your child has swallowed any of our products by accident, contact the appropriate medical services. All ingredients are listed on website.

How do I know that my child will not react to the products?

We understand that all our children are different. That is why we recommend to do a small patch test on their skin to ensure that they are completely ok with them.

What are the shipping rates?

We provide a flat shipping rate of $5.00 (no minimum order)

How long would I wait for my order?

Our online sales operating time is from 7am NZT to 4pm NZT. Once we receive your order please allow 24-48 hours for us to prepare your order for dispatch. Within New Zealand the approximate delivery time after dispatch is 1-3 business day.
 

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